IT Support & Services

For many small businesses, the luxury of a dedicated in-house IT resource is not justifiable – you have an additional head on payroll, as well as continual investment to stay up-to-date, and you need to find cover for the inevitable holiday and sickness.

For these reasons, more businesses are choosing to outsource their IT support. By outsourcing, you get access to a large pool of expertise, with no overheads or training costs, freeing up your precious resources – it’s a no brainer…

SEE WHAT WE CAN DO FOR YOU

IT Support from Xperience

‘Who you gonna call?’

With IT Support from Xperience, you can be assured when a problem arises you will have someone at the end of the phone to assist. We take the time to get to know your business and IT setup so we can provide a quality customer service – effectively we become an extension of your business.

Hardware Support

If you have a problem with your server’s, PC’s, or laptop’s we will provide a speedy resolution.

Network Support

We provide network monitoring which alerts us to a problem before it impacts your business.

Applications Support

We also support some business management applications, including Pegasus and Dynamics NAV.

Reasons to Choose Xperience

Regardless of the type of IT support you require, all of the support agreements we provide work in the same way. You purchase a ‘retainer’, which gives you your service level agreement (SLA), access to our engineers and the support portal. You then purchase support hours, based on your requirements – so you only pay for what you use!

Xperienced Engineers

Our technical engineers are both experienced and accredited, which means they are best placed to help you with any issues.

Mix & Match

You can use your support hours across any of the services we provide. Redeem support hours for hardware, networks or applications.

Usage Reports

So you can see exactly how the hours you have purchased are being used, we provide you with a detailed report at the end of each month.

Need an IT Health Check?

We provide a FREE IT Audit to businesses in Northern Ireland – we will review your IT setup and make recommendations for performance improvements.

REQUEST FREE IT AUDIT